1. Revision Request Procedures

To request a free revision, please follow these steps:

a).Log in to your account on our platform.

b).Navigate to the specific order page for the product or service requiring revision.

c).Click the "Revision" button on the order page to initiate the revision request.

d).Provide detailed feedback and specific instructions regarding the revisions you require, ensuring that they align with the original instructions provided.

e).Our team will review your revision request and promptly initiate the revision process, keeping you informed of the progress and any updates.

2. Free Revision

We offer free revisions to ensure that the products and services delivered by our Company meet your specified requirements and instructions.

Eligibility Criteria:

a).Free revisions are available within 14 days after first Product delivery.

b).The original instructions provided when placing the order must remain unchanged. Any new or additional instructions may be subject to additional charges.

c).Requests for revisions must be in accordance with the scope of work outlined in the initial order. Significant deviations from the original requirements may require a new order or incur additional fees.

3. Revisions Beyond the 14-Day Window

Revisions requested beyond the 14-day window may still be eligible for consideration, depending on the nature and scope of the requested changes.

Free Revisions:

For minor adjustments or corrections that do not significantly deviate from the original instructions, we may offer free revisions beyond the 14-day window as a gesture of goodwill. These revisions are subject to approval by our team and are provided at our discretion.

Paid Revisions:

A fee may be applicable for significant alterations or revisions that involve substantial changes to the original instructions or scope of work. This fee covers the additional time and resources required to effectively process and implement the requested changes.

Eligibility Criteria:

The eligibility for free or paid revisions beyond the 14-day window is assessed on a case-by-case basis, considering factors such as the complexity of the revisions, the impact on project timelines, and our capacity to fulfill the request within a reasonable timeframe.

Communication and Agreement:

Before initiating any revisions beyond the 14-day window, we will communicate with you to discuss the nature of the requested changes, provide an estimate of any associated fees, and obtain your approval before proceeding.

4. Timelines for Revision Processing

Upon receipt of your revision request, we strive to process it promptly and efficiently to ensure your satisfaction with the final deliverable.

We understand the importance of meeting deadlines and aim to accommodate your requested timeline to the best of our ability. However, please note that the feasibility of the new deadline may depend on factors such as the scope of revisions, current workload, and availability of resources.

If it is impossible to meet the new deadline set by the customer, our customer support team will promptly contact you to discuss the situation and request additional time if needed. We value open communication and will work closely with you to establish a reasonable timeline that meets your needs.

5. Customer Satisfaction Guarantee

Regardless of whether revisions are free or paid, our ultimate goal is to ensure your satisfaction with the final deliverable. We are committed to working closely with you to address any concerns or feedback and deliver a product or service that meets your requirements and expectations.

Our revision policy facilitates open communication, clarifies expectations, and ensures transparency throughout the revision process. By adhering to this policy, we aim to uphold our commitment to excellence and provide you with a positive experience when working with us. Thank you for choosing advancedwriting.com. We look forward to serving you and exceeding your expectations.

6. Modifications to this Revision Policy

We may update this revision policy periodically to reflect changes in our practices, and legal requirements, or as deemed necessary. Any alterations to the policy will be promptly posted on this page, and we encourage you to periodically review them for awareness.

For significant changes to this policy that may affect you, we will provide a 14-day notice period while indicating the effective date at the top of the policy. During this period, users will be notified through our website or via email.

Your continued use of our website implies your acknowledgment and acceptance of the most recent version of the revision Policy. If you disagree with any modifications, you should deactivate your account.

7. Contact Details

If you have questions about this revision policy, kindly contact us at support@advancedwriting.com. We are committed to addressing any concerns or inquiries promptly and transparently.